State Resources on Unemployment

Below you will find unemployment resources which may be helpful in addressing your issues and questions. 

UNEMPLOYMENT ASSISTANCE

NEW EMAIL REPORTING FORM

The NJ DOL has a new tool you can use to email the Unemployment Division with inquiries or tickets that have an unresolved issue:

https://myunemployment.nj.gov/labor/myunemployment/help/contact-us/index.shtml#email 

SELF-SERVICE TOOLS

You can check the status of your claim online and reset your PIN online with NJ DOL here:

https://lwdwebpt.dol.state.nj.us/ClaimStatus/claimStatus.htm
 

WEEKLY CERTIFICATION QUESTIONS AND SCHEDULE 

Below is a link to the NJ DOL schedule for when you can certify for benefits during the week, depending on the last four digits of your social security number:

https://myunemployment.nj.gov/labor/myunemployment/schedule.shtml

FAQs FOR UNEMPLOYMENT INSURANCE & PUA

The American Rescue Plan extends the Federal Supplemental Unemployment Benefit of $300/week, including both the Pandemic Unemployment Assistance (PUA) program and the Pandemic Emergency Unemployment Compensation (PEUC) program, through September 6.

Below is a link to a Frequently Asked Questions page from NJ DOL that answers common questions about Unemployment Insurance (UI):

https://myunemployment.nj.gov/labor/myunemployment/assets/pdfs/NJWorkersFAQs.pdf

IF YOU GET THE ERROR "YOUR CLAIM IS NOT PAYABLE AT THIS TIME" WHEN CERTIFYING

There are a number of reasons that you may get this error message, but one of the more common reasons is because of the way one or more of the seven weekly certification questions was answered. If you believe the reason you have received this error is due to your answers to the weekly certification - your application is likely flagged for review by an unemployment technician. You may want to email the Unemployment Division here:

https://myunemployment.nj.gov/labor/myunemployment/help/contact-us/index.shtml#email

IF YOUR UNEMPLOYMENT CLAIM IS PENDING

A pending claim means your initial application is awaiting review by a member of the Unemployment Division's staff. You should continue to check on the website each day to see if the claim status has changed to FILED. You should also continue to check your postal mail and e-mail and watch your phone for calls in case someone from NJ DOL reaches out for additional information regarding your claim. Don't forget to check your e-mail SPAM or JUNK folder.

INFORMATION ON THE 13 WEEK EXTENSION 

Are you currently receiving or have applied for unemployment benefits? If yes, no action is required for the 13 week extension. The 13-week extension will be automatically available to you after your current balance is exhausted. Otherwise, read the NJ DOL FAQ here: https://myunemployment.nj.gov/labor/myunemployment/covidFAQ.shtml#600